Privacy Policy

KarGo values the privacy of our drivers, customers, and clients.

Information We Collect

While using the KarGo Driver App, we may collect:

• Your name and contact information.

• Driver's license information.

• Vehicle and insurance information.

• GPS location while you are actively working.

• Delivery history.

• Photos, signatures, and delivery notes.

• Device information needed for the app to work properly.

How We Use Your Information

We use this information to:

• Assign deliveries.

• Provide live tracking.

• Verify pickups and deliveries.

• Improve dispatch operations.

• Meet customer and legal requirements.

• Provide customer support.

• Complete required records and audits.

Location Tracking

Your location is only used while you are working or available for dispatch through the KarGo app. Location tracking helps Dispatch assign deliveries and provide customers with delivery updates.

Customer Information

Drivers may have access to customer names, addresses, phone numbers, and delivery information.

This information:

• Must only be used to complete deliveries.

• Must never be shared with anyone outside KarGo.

• Must never be copied, saved, or used for personal reasons.

Data Security

KarGo uses reasonable security measures to help protect driver and customer information. Access is limited to authorized personnel who need the information to perform their jobs.

Driver Responsibilities

Drivers agree to:

• Keep login information private.

• Protect customer information.

• Report lost or stolen devices used for deliveries.

• Follow all HIPAA, confidentiality, and company privacy requirements.

Updates

KarGo may update these Terms of Service or Privacy Policy from time to time. Drivers will be notified of important changes. Continued use of the KarGo Driver App means you accept the updated policies.

This format mirrors what drivers typically expect in a mobile app: the Terms of Service explain the rules for using the app and working as a driver, while the Privacy Policy explains what information is collected, how it is used, and each driver's responsibility to protect customer information.